At Lissah & Boyle, we prioritise the protection and responsible handling of your personal information. Our comprehensive privacy policy outlines how we collect, use, and safeguard your data in compliance with GDPR and UK data protection laws.
We collect name, email address, phone number, job title, and company name to provide our services and maintain communication with you.
Billing address, credit/debit card details, and other payment-related information necessary to process transactions.
IP addresses, browser type, referring/exit pages, and date/time stamps to improve your experience and our services.
Any information you provide when contacting us via email, phone, or through our contact forms.
Processing your orders, providing requested services, and managing your account efficiently.
Responding to inquiries, sending transactional emails, and providing responsive customer support.
Analysing user interactions to enhance our offerings and improve overall user experience.
With your consent, sending you relevant communications about new services and offers.
Where you have explicitly given us permission to use your data, such as subscribing to our newsletter.
To fulfill our contractual obligations, including processing payments and delivering services.
To improve our services and communicate with you regarding our offerings when appropriate.
We ensure that all data processing activities comply with applicable data protection laws and respects your privacy rights. Our approach balances our business needs with your right to privacy and data protection.
We never sell, rent, or trade your personal information to third parties
We share data only with vetted partners who assist in our operations
We may disclose information if required by law or to protect our rights
All third-party service providers who may access your data are carefully selected and contractually required to maintain the confidentiality and security of your information. These providers include payment processors, IT service providers, and email marketing platforms that help us deliver our services efficiently.
You can request a copy of all personal data we hold about you, and we will provide this information in a structured, commonly used format.
You can ask us to correct any inaccuracies in your personal data to ensure we maintain accurate records.
You can request that we delete your personal data, subject to certain legal exceptions and requirements.
You can ask us to temporarily or permanently stop processing some or all of your personal data.
To exercise any of these rights, please contact us at Hello@lissahandboyle.co.uk or call 07709 115948. We will respond to your request within 30 days.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This typically includes:
After the required retention period, your data will be securely deleted or anonymized.
Our website uses cookies to enhance your browsing experience. These small files stored on your device help us analyse website usage and improve functionality. You can disable cookies in your browser settings, though this may affect site performance.
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.
We do not transfer your personal data outside the UK or European Economic Area (EEA). If such transfers become necessary, we will implement appropriate safeguards to protect your information.
We may periodically update this Privacy Policy. Changes will be posted with a revised effective date. We recommend reviewing this policy regularly to stay informed about how we protect your data.
If you have questions about our Privacy Policy, please contact Lissah & Boyle at Hello@lissahandboyle.co.uk or 07709 115948.
Privacy Policy - Protecting Your Data at Lissah & Boyle